INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
A: Yes, you will receive products that are closely representative of the pictures. However, since each item is handcrafted, slight variations in color and texture may occur, making each piece unique.
In how many days will I receive my product?
A: Once your order is dispatched, it will be delivered within 5-7 days, depending on your location.
How do I return the products?
A: To return a product, please email us at support@cocokera.com, including images of the product and your request for a return shipping label. We will assist you with the return process promptly.
Will you restock the items labeled as "Out of stock?"
A: Yes, we regularly restock items labeled as "Out of stock." Please check back frequently or sign up for notifications.
Is your company's origin from India?
A: Yes, Cocokera is proudly based in Kerala, India, where we craft all our products with care and dedication.
INFORMATION ABOUT US